Job Details

Job ID
Company Details
Business process outsourcing company which provides customer service, third-party collections and accounts receivable management
Job Title
Senior Associate
3  - 5 Yr(s)
Job Function
Employment Type
Job Location
Job Description

We are currently seeking Senior Associate-Accounts Receivable for Gurgaon, India Center of Excellence. Reporting to the Manager / Assistant Manager / TL -Accounts Receivable. This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of the accounts receivable balances. This position will also be responsible for inputting payment and adjustment data into a major ERP system, ensuring compliance with all cash related procedures and financial control policies set by the finance department.


Responsibilities include:

·        Post general transactions to customers’ accounts including: posting cash, checks, credit card, ACH and EFT

·         Verifies validity of account discrepancies by obtaining and investigating information from billing, customer service departments, and from customers;

·         Applies received payments with supporting documentation.

·         Process and resolve unapplied payments in a timely manner.

·         Assist in resolving customer payment discrepancies.

·         Performs bank adjustments for returned items and bank reconciliation errors

·         Ensures that amounts paid by the customer coincide with open invoices covered in payment.

·         Summarizes receivables by maintaining AR Reports; verifying accounts; preparing report.

·         Clearly defines complex issues despite incomplete or ambiguous information; Evaluates the benefits, costs, and risks of alternatives before making decisions; Applies accurate logic and common sense in making decisions

·         Focuses time and energy on the most important issues; Is consistently good at getting the right things done; Demonstrates and fosters a sense of urgency and strong commitment to achieving goals

·         Understands her/his customers’ expectations; Works  towards delighting the customers; Handles customers effectively and proactively anticipates their needs

Steps up to the challenges and  tasks assigned; builds relationships of trust with team members; accepts responsibility for her/his own performance and actions.

Skills and Expertise
• Graduate in Commerce. • Should have at least 3-5 years of experience in Accounts Receivable and Billing in a Multi-National Company. • SAP, MAS500, Oracle experience preferred. • Strong Excel skills. • Ability to work in a fast changing environment - manage and prioritize multiple tasks. • Strong attention to detail, excellent analytical and problem solving skills. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Able to work in night shifts. • Flexible schedule when required. • Excellent verbal and written communication skills.