A complete sense of work with efficiency is required as facing high call volume and performing multitask simultaneously.
Also sending email messages to the staff members as and when required.
Client phone list to be updated on a daily base
Coordinating with the staff for availability of conference rooms for client meetings, visitors and walk-ins and making arrangements for refreshments
Greeting and assisting clients, visitors, walk-ins and handling their queries. Also maintain reception area.
Handling multiple telephone lines and carry out conversation politely and in a timely manner thus providing complete information and transferring calls.
Keeping a track of all client meetings and sending information to the Head Admin via email on a daily basis.
Making Conference calls
Travel Desk – Ticket booking, Hotel booking etc